FAQ

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WHEN DID WE OPEN?

Arctic Bites first day of business was May 31st, 2016.


DO WE HAVE ANOTHER LOCATION?

We only have one location.


HOW LONG DOES IT TAKE TO MAKE A CUP?

It takes approximately 2-3 minutes to craft a cup of Polarolls. Each cup of ice cream starts as liquid form, once poured onto our frozen plates we begin the works. Each cup of Polarolls comes with set toppings for tasty pairing and aesthetic appeal.


WHAT ARE POLAROLLS?

It’s ice cream, curated in a different way, The best thing about Polarolls is not only its entertainment; simply watching each flavour being rolled into perfection, but also its versatility. Polarolls come in many unique flavours and you’re also welcome to add in flavours to your liking. Can’t decide between a fruity or chocolate-y flavour? We can pair the two together for you! Don’t hesitate to ask our staff for suggestions!


HOW COLD DO THE MACHINES GET?

 In order for us to craft your Polarolls we must work with our machines at a -25 degree temperature.


WHERE DID THIS IDEA ORIGINATE?

This idea originated from the streets of Thailand.


WHY DO SOME FLAVOURS SELL OUT?

Our creams are made in house daily to maintain its quality and freshness. Creams are made with love and passion, with almost 2-3 hours of cook time. We try to make as much as possible but our supplies are limited for this reason. If customers are constantly ordering the same flavour then that particular flavour is bound to sell out first!